JURISDICTION: The Items are sold by the Sellers in conformity with the legislation of the given jurisdiction in which the Seller is located. The Buyer understands that the Sellers are not from the United States of America.
TITLE TO THE PRODUCT: The Buyer allowes the Seller to select the most convenient delivery agent on his/her behalf. The Buyer also understand that the Items are being stored in warehouse and the Seller takes the full responsibility to do everything to get them to the Buyer. Any arrangement, contract and transaction initiated with/involving the Seller shall be considered to be executed in the jurisdiction of the Seller and controlled by the existing legislation of this jurisdiction.
DELIVERY: All orders will be dispatched within 48 hours upon the successful transaction is performed.
PROHIBTED: The sticks sold on BuySticks.net are intended for personal use only and cannot be resold to third parties. Any action of this kind is forbidden by law.
QUALITY: The sticks offered on our website are of top quality. We are setting high standards in the services we provide. All the goods have European specification unless otherwise stated. But please not that we cannot be held responsible for variation in quality coming from the manufacturers.
GUARANTEE: Our main priority is your satisfaction. We have many happy clients and we would like to keep it this way. In case something goes wrong please contact us. Note that we won’t refund you unless the investigation has taken place. We need to understand where the problem is coming from to make sure it never repeats again. We are unable to complete refunds until a period of 30 days has passed due to the post offices tracking procedure. All orders should also be insured by your credit card provider.
CHARGEBACK POLICY: Considering the fact that all the tobacco sticks are coming from Europe, we want to inform you that the delays may occur. We would like to ask you to be as patient as possible. We will be working on getting the parcel to you as soon as possible. Please do not cancel your transaction and contact us befoe you take any actions. We will always try to find a good solution that will suit both our company and you, our dear customer. It’s worth mentioning that such unjustified measures force us to refuse future purchases from customers attempting or threatening to do so. If you place an order in our store you agree on our established policy and rules and should you have any troubles you are obliged to inform us primarily. Otherwise, disputes will be contested. We will appreciate your cooperation and make sure you are happy no matter what happens.
ACCEPTANCE: On confirmation of placing the order the client is accepting to be bound by our Terms and Conditions as stated above.